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Order Processing and Shipping

Processing

  • Sales Tax for TN (9.25%) and KY (6.00%) residents will be charged for residents in those respective states.
  • All orders processed Monday-Friday after 9AM (CST) will usually be shipped within 1 business day unless it contains a backordered item. Click Here for more info.
  • All FEDEX orders processed Monday-Friday before Noon (CST) will be shipped that day.
  • All orders received on weekends or holidays will be processed the next business day.
    • FOR CUSTOMERS IN ALASKA, HAWAII, AND US TERRITORIES (GUAM, PUERTO RICO, AND THE VIRGIN ISLANDS):
    • Orders to these destinations may only ship by Standard US Mail (Rush processing and FedEx not available)
    • Orders to these destinations may take up to an additional 2 weeks to arrive beyond the standard 10-15 business days
  • INTERNATIONAL ORDERS may take up to 4 weeks to arrive to the shipping destination from the ship date.

Product Status and Availability

Products often vary in availability every day. We update our site multiple times each business day to provide you the most accurate product status we can. As a result, you will see one of the following status codes for each product:

  • In Stock: This item is currently on hand in our warehouse.
    • What if all my items are In Stock?: Good news, upon processing your order and payment approval, your order should ship out to you within 24-48 business hours.
    • What if I have at least one item on my order that Ships in 3 to 5 Days?: See below for more information.
  • Ships in 3 to 5 Days: This item is available through our distributor and we can get it for you! In many cases, we already have more on the way. In some cases we will place an order for this item as soon as we receive your order.
    • How does having an item of this type on my order affect my order being shipped?: In most cases (there are exceptions), these items can take 3 to 5 business days to get to us from our vendors. We will hold your order until we receive it in stock to attempt to ship your order in full. If we do not receive the item(s) within 7 days, we will ship out your In Stock items and the remaining item(s) will be shipped to you as soon as they are received.
    • Also, if the only item on your order is not listed as "In Stock", it will mail out using the shipping method you chose at checkout.
    • If you have multiple items on your order, these items will ship out by Standard U.S. Mail (regardless of the method the original order shipped) at no additional cost to you if we have to ship them separately from your other items.
Please Note: Availability for products are only estimates based solely upon the data we have from our warehouse and distributors.

Shipping Prices and Times

We have four primary methods of shipping to suit your needs: Standard US Mail, Standard US Mail + RUSH Processing, FedEx 2-Day and Foreign. The following shipping/handling price chart is based upon your order amount and explanations of our various shipping methods are below the chart. Our default shipping method is US Standard Mail.

Order Amount Standard Mail Standard Mail + RUSH FedEx 2-Day International Mail
Up to $15.00 $5.95 $7.95 $15.95 $13.95
$15.01 to $40.00 $7.95 $9.95 $17.95 $15.95
$40.01 to $70.00 $9.95 $11.95 $19.95 $17.95
$70.01 to $100.00 $11.95 $13.95 $21.95 $19.95
$100.01 to $130.00 $13.95 $15.95 $23.95 $21.95
$130.01 to $160.00 $15.95 $17.95 $25.95 $23.95
$160.01 to $190.00 $17.95 $19.95 $27.95 $25.95
$190.01 to $205.00 $19.95 $21.95 $29.95 $27.95
$205.01 and up $21.95 $23.95 $31.95 $29.95
  • Standard US Mail - This is our most basic shipping option which can take approx. 10-14 business days for delivery once shipped. This is the only method available to customers in Alaska, Hawaii, US Territories (Guam, Puerto Rico, and The Virgin Islands). Orders shipping to these destinations may take an additional 2 weeks to arrive.
  • Standard US Mail + RUSH processing - We provide a RUSH processing option for an additional $2.00 to the US Standard Mail. RUSH processing puts your order at the front of the line in terms of getting your order out the door and generally can arrive to you quicker -- approx. 4-8 business days once shipped.
  • FedEx 2-day - This method costs an additional $10.00 on top of the Standard Mail charge. This method is the quickest and the most secure. Orders with In Stock items must be processed before 12:00 p.m. Central Time in order to go out the same day. Once shipped the order will arrive within two business days by 6:00 p.m. (Saturday and Sunday do not count as delivery days - only Monday thru Friday). You must supply a phone number and a physical address (no PO Box numbers) to receive FedEx shipping. (If you have an item in your cart that says "Backordered", see the "Backordered" explanation above for more info.)
  • International - This method is necessary for all orders shipped outside the United States and costs an additional $8.00 to the Standard Mail fee. All orders are sent expedited airmail via DHL/Globalmail and your local postal service. Delivery times vary from country to country, but most orders will arrive within 3 weeks. It can take up to 4 weeks for some international packages to arrive. PLEASE NOTE: If you have an item that is not immediately in stock at the time your order is placed, your order will be held until all items are in stock and can be shipped all together. If you reside outside of North America and would like to phone in your order, please feel free to call our direct business line at 1-615-298-4338.